Web Client is an all-in-one client management, & support solution for Smart Click. Handling everything from signup to project completion, Web Client is a powerful business automation tool that puts you firmly in control of your project development with Smart Click.
After logging into the Web Client Management System, clients are welcomed by the default screen which shows all tickets pertaining any and all of the projects that Smart Click is working on, has worked on or will be working on for the client. From this screen, clients can view the ticket details for a specific project, or they can upload related files, send messages to staff, read messages sent by staff, download related files and view project updates. They get access to all resources and projects through one integrated system.
Our Clients get full transparency of the project. Web Client gives you an option to communicate directly with the programmer. You can send direct messages, directions, and updates to the programmer without any inter-mediator. Moreover you can view daily progress report of the project with development links.
Time Audit Client can check daily how much time is being spent on his project. Client can also view the average number of hours per days and project completion date projection.
Appointment Request System
Clients have access to send the Appointment Request for Project Requirement Discussion and Project Walkthrough. After approval from Staff Manager, clients receive a email confirmation of the appointment and client manager is available for client on the scheduled time.
A client always remains knowledgeable about the status of his request to the progress of project. Client will receive email notifications for every activity of his related ticket or project. Also client will get notifications on daily basis whenever any designer and developer upload Development link, Project document, Ticket notes, Ticket updates, Messages or even his ticket gets approved or scheduled for next phase.